What types of bath and bathing products does your online store offer?
We offer a wide range of luxurious bath and bathing products, including high-end bathtubs, steam showers, Jacuzzis, and premium spa accessories.

Are your products within the price range affordable for the average household?
Our Baths from £500 to over £5000, catering to customers looking for a touch of luxury and style to their bathing experience.

Do you ship internationally, or only to the UK mainland?
At this time, we only ship to addresses within the UK mainland. We do not offer international shipping.

How long does it take for orders to be shipped and delivered?
We aim to process and ship orders within 1-3 business days. Delivery times may vary depending on the specific product and your location within the UK mainland.

What is your return policy for bath and bathing products?
We have a 14-day return policy for unopened and unused products. Customers are responsible for return shipping costs.

Please find more details from YOU bathing - shipping and delivery policy

Can I track my order once it has been shipped?
Yes, we provide tracking information for all orders once they have been shipped. You will receive an email with tracking details.

Do you offer installation services for your bath and bathing products?
We do not offer installation services, but we can provide recommendations for professional installers in your area.

Are your products covered by any warranties?
Many of our products come with manufacturer warranties. Please check the product listing for specific warranty information.

Can I contact customer service for assistance with product selection or any other inquiries?
Yes, our customer service team is available to assist you with any questions or concerns. You can contact us via email or phone during our business hours.

Contact us.

Do you offer free shipping?
Yes, any order above £500.00 will be shipped free of charge to the UK mainland

Please see our shipping policy